1. Support the Cards Business Systems function in implementing new systems & enhancements to the existing HPS Powercard system.
2. Liaise with users, external vendors and payment associations to resolve BAU issues.
3. Performing SIT and Liaise with internal users to create test scripts / cases and performing User Acceptance Tests for system changes.
4. Implementation of Compliance upgrades and system upgrades.
5. Work with users and unit heads to prepare user requirements for new systems and enhancements / modifications to existing systems.
6. Track and monitor system issues with External system vendors and Payment Associations until resolution.
7. Review existing processes to identify areas for automation. Prepare and submit System Change requests for processes identified and follow up to ensure that they are implemented.
8. Support the ATM / CCDM systems in implementing the enhancements and BAU issues.
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