The primary responsibilities include:
Analysis and planning of information technology projects.
Reengineering of business processes in line with best-in-class international practices.
Gathering business requirements for systems and applications & ensuring alignment with guidelines and strategy.
Data modeling, / preparation of requirement specifications / functional specifications.
Development of testing plans.
Defect analysis and tracking.
User coordination and user support.
Providing necessary guidance for the implementation of internal/external systems.
Optimization and standardization of IT processes to improve efficiency and service levels.
Evaluation of suitable software packages and vendors to support various business activities.
Generation of various MIS reports for the business.
Providing assistance to business users in the generation of MIS reports.
MBA / Bachelors from a recognized institute / university.
Additional qualifications in Information Systems / Technology.
PMP / ITIL / SSAD
6-8 years of experience in a Government Consulting / Government environment are pre-requisites for this role. Experience should cover:
o Business Process Management / Operations > 2 years.
o Business Analysis > 4 years.
o Project Management > 3 years.
o People Management > 3 years.
Specialist Skills/Competencies Required for the Role
Should be well-conversant with software development life cycle and should be able to lead a team to analyze, document and communicate the business requirement in the area of customer service Government sections in a systematic way.
Knowledge of UAE Federal E-System guidelines, inter-Ministerial protocols, regulatory requirements is expected. Good knowledge of workflow procedures related to enhancing customer service / experience.
Knowledge of SSAD / OOAD (Entity relationship diagram, data flow diagram, control-state diagram) is expected.
Should be able to manage small projects with tight deadlines and budgets. Knowledge of project estimation, risk analysis and formal project planning is essential.
Should be able to work with and appraise people of different demographic profiles.
Familiarity with Graphical User Interfaces developed using client-server / web technology.
Familiarity with web architecture.
Ability to use Unix / Windows platforms.
Familiarity with SQL statements and enterprise RDBMS.
Familiarity with both Object-oriented analysis and SSAD.
Familiarity with international standards such as ITIL/CMMI/ISO.
Familiarity with IT audit processes.
For more details, Please contact us to firstname.lastname@example.org / email@example.com