Now Hiring: IT Support Executive @ Qatar

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IT Support Executive-

Bilingual preferred (Arabic & English). One Female Executive is Mandatory

Role
To serve users who call IT helpdesk call center by determining requirements, answering queries, resolving problems, fulfilling requirements; maintaining call and issue database. To support and maintain in-house computer systems, desktops and peripherals as required. This includes installing, diagnosing, repairing, maintaining and upgrading all hardware and equipment while ensuring optimal workstation performance. The person will also troubleshoot problem areas in a timely and accurate fashion and provide end user training and assistance where required.

Education & Certification

 College Diploma or University Degree in the field of Computer Science and 2 to 4 years of equivalent work experience
 Certifications in Linux, Microsoft and Cisco

Knowledge & experience

 Excellent Technical knowledge of network and PC hardware
 Hands-on hardware troubleshooting experience
 Extensive equipment support experience
 Working technical knowledge of current network protocols, operating systems and standards
 Ability to operate tools, components and peripheral accessories
 Able to read and understand technical manuals, procedural documentation and OEM guides
 Ability to conduct research into PC issues and products as required

Personal Attributes

 Effective interpersonal skills and relationship building skills
 Strong written and oral communication skills
 Ability to present ideas in user friendly language
 Understanding of the organization’s goals and objectives
 Self-motivated and directed
 Keen attention to detail
 Analytical and problem solving abilities
 Ability to prioritize effectively and execute tasks efficiently when under stress
 Ability to work under team oriented, collaborative environment
 Strong Customer service orientation

 

 

For more details, Please reach us to jobs@atribs.com

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